Place of Business: DHA Housing Solutions for North Texas

Job Location: Dallas, Texas

Position Description: Under the general supervision of the Senior Vice President and Chief Operating Officer, the Director of Human Resources leads the Human Resources department in alignment with DHA Housing Solutions for North Texas’ strategic goals and objectives. The role requires a high level of confidentiality, professionalism, discretion, and the ability to navigate complex human resources challenges with diplomacy and integrity. The Director will manage a range of HR functions, including employee acquisition, retention, benefits administration, policy implementation, training, and employee relations.

Job Duties and/or Responsibilities:
•Lead and manage day-to-day operations of the HR department, ensuring alignment with DHA’s strategic and operational goals. Continuously improve department performance and customer satisfaction.

•Provide expert guidance on HR policy development and implementation, ensuring compliance with applicable laws and regulations, and alignment with DHA’s mission and values.

•Interpret and enforce compliance with federal, state, and local employment laws and regulations, including but not limited to FMLA, ADA, and Texas Workers’ Compensation.

•Develop and implement plans and processes for employee acquisition and retention, benefits and compensation programs, employee relations, and ongoing training and development.

•Ensure the effective management of DHA health and welfare benefit programs, including retirement plans, group health insurance, life and disability plans, and pre-tax spending plans. Seek and evaluate new benefit programs or supplemental programs to enhance overall employee experience.

•Ensure effective administration of leave of absence requests and workers’ compensation.

•Develop and implement employee training, development programs, and succession planning to support both current and future workforce needs. Evaluate effectiveness of training programs.

•Coordinate and facilitate HR related training programs, ensuring staff are knowledgeable on personnel policies and procedures, and management techniques.

•Maintains the job classification system by implementing processes to ensure compliance with applicable laws and regulations; conducts job classification audits, prepare or revise job specifications, and conducts compensations surveys to determine market and salary range adjustments.

•Investigates employee complaints and management concerns, counsel department staff on personnel policies, procedures and processes; interprets and provides guidance, advice, and assistance regarding performance issues and corrective action plans, while exercising the highest degree of confidentiality and professionalism.

•Advises subordinates on personnel and operations issues and coordinates their resolution; effectively addresses personnel issues in order to promote a productive work environment and development of department staff.

•Mediate and facilitate resolutions to workplace conflicts, fostering a positive work environment. Facilitate informal grievance hearings.

•Prepare monthly HR reports to the Board of Commissioners.

•Facilitate and chair the DHA retirement plan administrative committee meetings quarterly and as needed. Assist finance with annual retirement plan audit.

•Conducts research and analysis on various HR functions, identifying opportunities for continuous process improvements.

•Performs other duties as assigned or required.

Minimum Qualifications:

• At least 10 years’ combined experience in a variety of Human Resources functions (project management, employee relations, business partnership, policy management, employee engagement, and/or performance management functions).
• At least 5 years’ experience designing, implementing, and improving Human Resources systems, policies, and processes.
• At least 5 years’ HR management experience.
• Master’s degree (MBA preferred), or an equivalent combination of education and experience.
• Experience in the development and implementation of human resources policies, programs and services, or equivalent experience.
• Proven record of supervisory experience and senior level human resources responsibilities.
• Professional certification (PHR/SPHR and/or SHRM-CP/SHRM-SCP) preferred
• Valid State of Texas Drivers’ License.

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