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Employee Relations Partner II

November 02, 2021 1:22 PM | Dena A Culpepper (Administrator)

Place of Business:
Travis County

Position Description:
Responsible for investigating employee relations/policy issues, partnering with assigned County Department managers and leaders to provide intermediate professional level human resource management services to include consulting with department leaders, delivering organizational development and training solutions, advising on talent management solutions including performance management, employee grievance administration, succession planning and staffing. This position works under direction with increasing latitude for independent judgment.

Distinguishing Characteristics:
This is a job classification within the Human Resources job family. This is the intermediate level Employee Relations Partner position. Performs moderate to complex level analysis and Human Resource Management duties.

Duties & Responsibilities:

  • Provides a moderate to broad range of professional employee relations activities including but not limited to employee consulting, training, conflict resolution, complaint investigation, policy interpretation and the preparation and delivery of related summary reports and recommendations. Interacts with all levels of leadership regarding legal compliance ,discipline, terminations, and negotiated separations. Works with a moderate independent discretion in decision-making and execution of responsibilities.
  • Partners with departmental HR partners to ensure service delivery is aligned with the County's Guiding Principles including Equity and Fairness, Fiscal Sustainability, Operational Excellence and Leaders in Innovation.
  • Works in close partnership with managers to deliver an effective and consistent employee experience in matters relating to performance management, misconduct, accommodation issues, and separations.
  • As needed, assists in developing and/or leveraging processes and tools to support delivery of services, identify training opportunities, and identify, create or recommend process improvements for making Human Resources services, including employee relations, efficient and effective within the assigned departments.
  • Assists in rewriting and providing insight on HR policy and procedure updates.
  • Provides assistance and guidance with third-party (Union; federal, state and local entities)service providers and vendors.
  • Ensures policies, procedures and practices are in compliance with applicable Federal, State, and County employment laws and policies including EEO, FMLA, Workers Compensation, ADA, FLSA. Develops and maintains key relationships and alliances with relevant County, City, and State management staff and HR personnel.
  • Provides management with guidance on performance concerns, disciplinary action and conflict management issues.
  • Assists with investigations into claims of harassment, discrimination and/or other employment issues. Interviews claimants and witnesses and reviews in relation to county policy and Federal, State and Local laws. May assist with creating reports or documentation following investigation.
  • May communicate with Union representation for employees.
  • Provides training and education to Travis County staff on County initiatives, performance management processes and legal updates.
  • Assists with administration of the Equal Employment Opportunity program and reporting.
  • Assists in the development of written communications material, including correspondence, policy revisions, reports, employee manuals, articles for publications and other informational materials.
  • Assists in the communication of policies to organizational staff through the use of memorandums, meetings, training programs and individual contacts.
  • Assists in evaluating and implementing performance assessments.
  • Assists in planning, developing, and implementing training programs specific to Employee relations issues, including leadership skill training, legal considerations.
  • Performs other job-related duties as assigned.
Education and Experience:
  • Bachelor's degree in Personnel Management, Human Resources Management, Public Administration, Business Administration or a directly related field AND three (3) year of experience in employee relations or related field; OR,
  • Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.
Licenses, Registrations, Certifications, or Special Requirements:
Valid Texas Driver’s License.
Senior Professional in Human Resources (SPHR); OR, Professional in Human Resources
Certification (PHR).
Society of Human Resources Management Senior Certified Professional (SHRM-SCP); OR,
Society of Human Resources Management Certified Professional (SHRM-CP).

Knowledge of:
  • Federal, State and Local regulations, codes and laws: Title VII of Civil Rights Act, Equal Pay
  • Act, FLSA, ADA, FMLA, EEOC, I-9.
  • State and local government budget, planning, systems, documents, issues, and trends.
  • Recent Human Resources developments and current literature.
  • HRIS systems.
  • Training programs.
  • County policies, procedures and terminology.
  • Office management.
  • Service oriented leadership and hands on practitioner.
  • Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
  • Business letter writing, grammar and punctuation, and report preparation.

Skill in:
  • Human Resources rules, policies and procedures.
  • Project management.
  • Applying Human Resources and consulting methods.
  • Developing reports and conducting data analysis.
  • Problem-solving and decision-making.
  • Explaining complicated technical problems in simple non-technical language.
  • Both verbal and written communication.
Ability to:
  • Evaluate human resources problems and issues.
  • Interpret policies, procedures, and Federal, State and Local applicable laws.
  • Exercise sound judgment and make decisions.
  • Respond to inquiries.
  • Work independently and as part of a team.
  • Convey complex ideas and concepts verbally and in writing.
  • Communicate goals to a wide and diverse audience.
  • Prepare and conduct training.
  • Manage time well, perform multiple tasks and organize diverse activities.
  • Make appropriate and effective public presentations.
  • Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies and providers, other County employees and officials, and the general public.

Work Environment & Other Information:
  • Physical requirements include the ability to lift/carry up to 20-50 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, walking, sitting, repetitive motion, reaching, climbing stairs, bending, stooping, kneeling, crouching, crawling, pushing, pulling, balancing, client/customer contact, squatting to perform the essential functions.
  • Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.
  • This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.

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