How do you build trust in the workplace? It’s a question I have asked many guests on Life in the Leadership Lane podcast include CHRO Jill Cole in Episode 45 when she replied it starts with doing what you are saying you are going to do!” As we talk about getting more buy in and developing influence in the workplace, we must start here. It is a step we cannot skip! Trust is the foundation of leadership. It is both horizontal and vertical. It takes a long time to build and a short time to destroy. So why do so many people skip this step? I would say it’s because it takes so much time. Building trust is all about building relationships. Lou Holtz once said people ask themselves three questions when they meet someone new. The first question is “Can I trust you? The second question is are you committed? and the third is do you care? Did you see what the first question was? Read it again… Can I trust you? It’s everything! So how can we build more trust in our chapter and in our community?
Building trust starts with developing relationships. A great way to connect is to remember names, birthdays, and special events. This lets people know you are thinking about them and more importantly that you care! My friend VPHR Yvonne Freeman recently sent me a text with a copy of an article about writing gratitude letters. She knew that I enjoyed writing these letters and that I might enjoy the insights of the article. This was another layer to the foundation of trust we have built for many years. It told me she was saying, hey, I’m thinking about you today and think you might like this article or that it might add value on your journey”. She wasn’t trying to sell me; she was trying to serve me! The more we serve, the more we build!
So, what are you doing to develop influence in your chapter? Are you investing time to build relationships with your board members, volunteers, sponsors and others in your local chapter? What about in the workplace? Here are a few ways to get started…
- Do what you say and say what you do.
- Raise your hand to be involved outside of HR… be a business partner!
- Make yourself the “go to” person in the organization.
- Learn and know the business acumen. This will lead to a better financial performance.
- Listen, relate, understand, and listen more.
- Being consistent in your everyday leadership.
What would you add to this list?
Building trust is about building a brand that says I am going to do what I said I was going to do!
When we build trust, we can move forward in selling our ideas, our initiatives, and ourselves! There are opportunities to build every day, but we must invest the time and not be so quick to move to the next step! Let’s start with trust and build a team to win in our community!
Quote of the Day: “A great team doesn’t work together; a great team trusts each other.” Simon Sinek
Call to Action: What are you doing to build trust in your chapter? Ask your board members and people in your network about what they do? This will also lead to building more trust in your relationship.
Help us in 2021… Have ideas to share or stories that have made impact in your chapter? If so, please send to firstname.lastname@example.org for a future “blog” feature!
Texas SHRM Mission: Connecting and Supporting SHRM chapter leaders to elevate the HR profession through education, advocacy, and leadership development.